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Professional Qualification

Commercial Administrative Operations

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Icon calendar April, 2024
Operaciones Administrativas Comerciales

Program aimed at administrative personnel to carry out the administrative management of the commercial process by applying control methods and using computerized management applications..

The design of the program, both in terms of content and delivery approach, has a ultimate objectiveThe aim is to ensure that the training has a real impact on the performance of professionals.

AIMED AT:

  • Administrative profiles of water management companies.

UPON COMPLETION, YOU WILL BE ABLE TO:

  • To carry out the administrative steps of the commercial process applying commercial communication techniques.

  • Claims management.

  • Follow up after-sales services.

  • Drawing up purchase and sale transaction documents.

  • Use computer applications for commercial management.

The content of the course has been elaborated taking as a basis reference the map of professional competences that make up the certificates of professionalism approved by the Ministry of Labor and Social Economy of the Government of Spain for the Vocational Training System for Employment.

Evaluation system

The tests are taken individually and in self-correction format through the virtual campus.

All tests and questions are based on the content taught in each unit.

Diploma

Participants who successfully complete the program will receive a diploma issued by the Water School. The diploma includes the name of the course, the number of hours of training, the training units completed and the contents of each unit.

In order to obtain the accredited diploma it will be necessary to have been trained in all the contents of the course and to pass the evaluation tests at the end of each didactic unit.

Content

CREDITS

  • Customer service in sales and purchase transactions.
  • Adaptation of commercial communication to telemarketing.

  • Administrative processing of the procedure for conventional purchase and sale transactions.
  • Application of current commercial and tax regulations in purchase and sale transactions.
  • Inventory and stock management.

  • Use of management applications in relation to customers and suppliers.
  • Use of warehouse management applications.
  • Use of computer applications for billing management.
  • Use of after-sales management application tools.

ARE YOU INTERESTED IN THE PROGRAM AND HAVE DOUBTS?

Contact us at +34 932 479 735, write us a WhatsApp to +34 616 778 523 or leave us your details in the contact form and we will contact you shortly.

¿TE INTERESA EL PROGRAMA Y TIENES DUDAS?

Basic data

Duración

Duration

3 weeks - 25 hours

Idioma

Language

Spanish

Importe

Amount

150€

Metodología

Methodology

Online