These general conditions are applicable to all programs, except customized programs for companies and institutions.
The application for admission to a program taught by the WATER SCHOOL and the application for registration in those courses that do not require admission will necessarily imply the acceptance of each and every one of these. general conditions.
Taking into account the duty and responsibility in collaborating with public administrations in the control and prevention of pandemics or other health emergencies, we inform you that if at any time the health or university authorities recommend limiting face-to-face teaching as much as possible, said recommendation will be activated. and the teaching activity may be in 100 % remote format during the period that has been established, without it being necessary to decree a state of alarm or the suspension of face-to-face teaching activity, or other formal confinement or restriction measures. of mobility.
Students who do not have a university degree will not receive a master's or postgraduate diploma. Instead, you will be issued a certificate for attendance and completion of the corresponding postgraduate studies. Students with outstanding debts to the Water School will not be able to obtain the degree, diploma or certificate.
The WATER SCHOOL has a quality management system in accordance with the ISO 9001:2015 standard. This system guarantees excellence in the marketing processes, academic design and provision of training and attention services to students, as well as the diligent management of possible disagreements on the part of the participants and the companies and institutions that are clients of the WATER SCHOOL.
Without prejudice to the fact that each participant makes use of the channels enabled to communicate specifically with teachers or academic tutors, the formalization of suggestions, congratulations, complaints and claims will be done through the email inbox. firstname.lastname@example.org.
These statements may be made individually or collectively. To do this, you must provide the identification number (DNI or passport) and the name and surname of all interested persons.
In the case of claims, complaints or disagreements in the services provided, these will be registered within the WATER SCHOOL management system, corrective measures will be taken and the results of the same will be evaluated within the established period. in each case.